ECOMMERCE BACK OFFICE SUPPORT
Quick Media Technologies Pvt Ltd offers ecommerce consulting services to help start-ups, small and medium size businesses with ecommerce setup and management. We help online businesses to improve performance and profitability through strategy, technology and digital Marketing. We have highly talented and experienced eCommerce back office support team to handle all indispensable day-to-day tasks including order processing, inventory management, shipment tracking, competitors price monitoring, email/ live chat customer support, and more.
Quick Media offers end-to-end support for ecommerce non-core routine activities. Our certified workforce can help you with everything from store management to inventory support. To give your customers excellent shopping experience, we offer them special attention on every step. We have been providing eCommerce back office support services to an assortment of clients from different industries. Our eCommerce Virtual Assistants have a proven track record of delivering reliable and consistent eCommerce support to worldwide clients. We excel in:
BACK OFFICE SUPPORT SERVICES
• Order processing, order entry and order tracking.
• Inventory support and management.
• Accounting/ book-keeping support.
• In-stock status or item availability checking.
• Customer support services through email and chat.
• Handling store’s return policy questions.
• Responding to product queries and offering solutions.
• Conducting surveys by taking customers feedback.
• Answering product shipping related queries.